Shipping policy
Shipping Policy
Last updated: August 10, 2026
Thank you for visiting our store. Please review our shipping policy below for detailed information on delivery times, shipping costs, and more.
Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
表格
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 10-15 business days | Calculated at checkout |
Free Shipping: We offer free standard shipping on all orders over $50 within the United States.
Delivery times are estimates and begin from the date of shipment, not the date of order placement. Actual delivery time may vary due to factors beyond our control.
Domestic Shipping (United States)
We currently ship to all 50 states within the United States, including Alaska, Hawaii, and Puerto Rico.
Please note that shipping to Alaska, Hawaii, and Puerto Rico may take an additional 3-5 business days.
Shipping to P.O. Boxes & APO/FPO Addresses
We ship to P.O. Boxes and APO/FPO addresses via USPS. Please note that delivery to these addresses may take longer than standard delivery times.
International Shipping
At this time, we do not offer international shipping. We only ship within the United States.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You can track your order by clicking the tracking link in your shipping confirmation email, or by visiting our order tracking page on our website.
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Shipping Delays
Occasionally, there may be delays in delivery due to customs processing, weather conditions, holidays, or other factors beyond our control. We appreciate your patience and understanding in such situations.
If your order has not arrived within 20 business days of shipment, please contact us at support@yourstore.com with your order number, and we will investigate the status of your shipment.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package shows as delivered but you have not received it, please:
- Check with your neighbors or building management
- Contact your local post office or shipping carrier
- File a claim with the carrier
If you need further assistance, please contact us and we will do our best to help.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
- Email: wylwyl999@outlook.com
- Phone: +86 13736241652
- Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST